Patients who underwent cosmetic or medical procedures with an unregistered provider in Sydney have been warned they may have been exposed to hepatitis B, hepatitis C and HIV.
The Health Care Complaints Commission (HCCC) issued the alert about I-Pei Pan, also known as Dr Pan and Dr Pan Pan, and urged former clients to seek testing and watch for signs of skin infection.
Pan was prohibited from advertising or providing any health service in March 2025 after the commission found she had carried out invasive procedures, infusions and injections at a clinic in Sydney’s central business district.
Investigators who searched the Sussex Street premises found veterinary surgical equipment and evidence of procedures that breached skin-penetration laws. They also identified practices that could have increased the risk of infection passing between clients.
Despite the prohibition order remaining in force, the HCCC said Pan continued to operate privately from a home in Redfern. A search of the property on September 22 uncovered imported and unapproved medicines, along with needles, dental needles, syringes, cannulation tubes and infusion sets.
Medical devices found at the address included specula used in the examination and treatment of gynaecological conditions. The commission said women who attended Pan may have had such conditions overlooked or treated incorrectly.
There was no sterilisation equipment in the treatment area, where investigators found a cat, as well as stained cupboards and carpet. Equipment seized also suggested that procedures including liposuction and Brazilian butt lifts may have been carried out there.
Pan offered many of her services to members of the Chinese-speaking community and advertised through Chinese-language social media under the name “Fairbaby Beauty Studio”. Services included anti-wrinkle injections, dermal fillers and “wellness drips”.
The HCCC said some drips found at the property contained alanyl-glutamine, which can cause kidney and liver damage. At least one client is known to have suffered an adverse reaction, while several other complaints have been made to the commission.
The commission said Pan had represented herself to clients as an Australian doctor and surgeon, but was neither a doctor, surgeon nor registered practitioner.
“Ms Pan may try to give treatments at a new location. Do not get treatment from Ms Pan anywhere,” the HCCC said.
Former clients have been advised to arrange tests for HIV, hepatitis B and hepatitis C and to monitor themselves for skin infections. They can contact their local public health unit on 1300 066 055.
NSW Police said no charges had been laid. The HCCC investigation is continuing.
