A Rhode Island couple shelled out more than $600 for a Trump-branded watch, only to get a defective one missing a very important feature.
When Tim Petit heard a radio ad using President Donald Trump’s voice to sell luxury watches, his interest was piqued.
When he went to the website, he found a silver and pink watch he knew his wife, Melanie, would love, so he shelled out $640 for it, he told WJAR.
However, when the pink-faced watch with Trump’s signature and fireworks on it came, he said the timepiece was missing an important letter.
Instead of a Trump watch, she got a Rump watch. It made her cry.
‘I noticed it right away,’ she told the outlet. ‘How could they process this and go through something without checking their work?’
Tim was left ‘disappointed’ in the product, telling the outlet: ‘I wanted to do a special thing for her. And we expected that it would have the integrity of the President of the United States and good follow-through.’
The couple attempted to contact the company to get the mistake remedied, only to be met with radio silence.
‘We would like this corrected properly and quickly. [And] an apology would be nice for making my wife cry,’ Tim told WJAR.
After a local outlet reached out to the company, the couple heard back from the watchmaker, who offered them an $800 gift card and also sent them a new watch, this time with Trump’s full surname on it.
The company is not an official affiliate of the Trump Administration, despite using Trump’s voice and images in advertisements.
‘Hello everyone, it’s President Donald J Trump, and it’s Trump Time,’ a video on the website started, showing the politician standing in front of American flags.
‘Get your watch today!’ he said.
The fine print tells consumers that the company is using Trump’s likeness under a paid license from CIC Digital LLC, and it is ‘not designed, owned, managed, or controlled by Donald J Trump, The Trump Organization, CIC Digital LLC, or any of their respective principals or affiliates.’
The company’s exchange and refund policies are strict, saying ‘all sales [are] final.’
The Daily Mail has reached out to the Petits, the company, and the White House for comment.
