Radiohead 2027 Australian tour tickets have been hit by widespread reports of technical problems, leaving some fans unable to complete purchases despite securing access to the sale.
The English band’s first Australian dates in 15 years went on sale at 9am on Tuesday, with six concerts scheduled in Melbourne, six in Sydney and four in Perth.
By 4pm, one Sydney show had sold out and tickets were limited for two others. Availability was also limited across all six Melbourne concerts and one of the Perth dates.
Fans reported being removed from online queues before reaching the seat-selection stage, while others said they were ejected after choosing tickets. Some buyers encountered problems when using PayPal or Apple Pay, and others said their credit cards were rejected.
Several people also claimed that selecting the “best possible” seats failed to move them through the purchasing process. The reported problems affected both authorised ticketing platforms: AXS in Melbourne and Ticketek in Sydney and Perth.
Some users of the AXS system said they were blocked by a message stating: “You are unable to access queue-asx.com.” Other fans questioned why the system appeared to allow purchases of four tickets for multiple shows, despite a stated limit of four tickets per person.
Frontier Touring, Ticketek and AXS were contacted for comment.
Further Radiohead ticket releases
Fans who missed out may have another opportunity, but only if they registered before the original deadline. Pre-sale tickets are due to become available for Perth on April 5, Melbourne on April 15 and Sydney on April 27.
Those selected through the registration process are chosen at random and receive a unique purchase code. The code provides an opportunity to buy tickets but does not guarantee that tickets will remain available.
Fans who were not selected are automatically placed on a waiting list for any future releases. Notifications may be issued at any point before the concerts.
The registration system was introduced to give genuine fans fairer access and reduce automated purchases by bots and ticket touts. Registrants could nominate more than one city, but successful applicants were limited to buying tickets for one city and could purchase no more than four tickets.
Tickets range from 139 Australian dollars for seats to 349 Australian dollars for the A-reserve section, while standing general admission is priced at 199 Australian dollars. A 2 Australian dollar donation to Greenpeace Australia Pacific and the Australian Marine Conservation Society is included in each ticket, with Radiohead matching the total donation.
The band has also offered a tongue-in-cheek “Fast Track Status” package priced at 649 Australian dollars. Its description makes clear that it does not provide fast-track access, but includes a premium seat and a set of items designed by Stanley Donwood and Doktor Tchock.
